Question: What is the hardest task you have been given so far?

Sian Thomas answered on 17 Jun 2016:

Probably the hardest thing I have done recently is take responsibility for a new team (8 people). They are a great bunch but were struggling with too much work and not enough direction.

It was a challenge because I had the opportunity to change the way they felt and make a real difference to their lives. I hope that they would say things have improved – not perfect because we are so busy, but certainly better than before they moved.