Question: When you face a difficult situation,how do you deal with it?

Derek Mann answered on 16 Jun 2010:

First thing is to remain calm and take time to think before you speak or act, plus ask advice from friends or colleagues, especially experienced people. Very often what looks like a difficult situation is not half so bad if you take time to look at things carefully and work out how best to act. The worst thing to do is panic or react too quickly, this can turn a difficult situation into a crisis.